For E-Commerce Founders

Your ROAS Looks Great. Your Profit Tells a Different Story.

We help e-commerce founders see what their agency can't show them: contribution margin ROAS, creative performance, and where profit is actually leaking.

7 years paid media expertise · $10M+ monthly ad spend managed · AI-powered, profit-first

Sound Familiar?

The moment you knew something had to change

You’re not getting enough from your agency

The monthly report looks fine. ROAS is healthy. But profit margins are tighter than they used to be, and nobody can explain why. You’re paying for expertise you’re not receiving.

You want senior talent on your account

The person who pitched isn’t the person doing the work. Your account manager runs 40+ accounts. A junior made a mistake last month that a senior would have caught in five minutes.

Your agency isn’t AI-first

Your competitors are launching better creative, faster. They’re testing hooks, analysing what stops the scroll, iterating weekly. Your agency says “we’ll test some new creative next month.”

You don’t have visibility on performance

The monthly report arrives. A deck of slides that look polished but say nothing actionable. Generic charts, surface metrics, no real insights. You’re paying for expertise but getting a slideshow. You want to see what’s actually happening, not wait to be told.

What Your Agency Doesn't Track

The metrics that actually measure profit

Contribution Margin ROAS

Surface ROAS: 4.2x ✓
Contribution margin ROAS: 1.1x ✗

After product costs, shipping, and returns. The number that tells you if ads are actually profitable.

Net Profit Per Order

Revenue per order: $185
Net profit per order: $12

What you keep after COGS, fulfilment, and ad cost. The only number that actually matters.

Return Rate by Source

Conversion rate: 3.8%
Return rate from Meta: 31%

If one traffic source drives high returns, that channel is destroying margin, even if ROAS looks fine.

Blended CAC vs LTV

CPL: $28
LTV 12-month: $89 | CAC: $62

Whether you’re acquiring customers profitably over time, or buying revenue at a loss.

Shopping Feed Quality

Campaigns running ✓
Feed errors suppressing 18% of SKUs

Feed quality directly impacts impression share and cost. Most agencies never audit it.

Hook Rate

Video views: 42,000
Hook rate (3s): 18%, below benchmark

Whether people are stopping to watch your video ads. If your hook doesn’t land, nothing else matters.

Creative Intelligence

Know what's working before you spend more

Your in-house creative team needs direction, not guesswork. We deliver the data and frameworks they need to create ads that convert.

Hook Rate Analysis

Video ad performance broken down by opening frame. Know which creatives stop the scroll and which get ignored. With data, not guesswork.

Creative Fatigue Detection

Identifying when ads stop working before performance drops off a cliff. Catch fatigue early and rotate creative proactively.

Structured Creative Briefs

Actionable direction for in-house creative teams. Scored frameworks, hook recommendations, and angle-specific briefs your team can execute immediately. Not vague feedback. Structured direction.

E-Commerce Services

Available individually or bundled together

Each service delivers standalone value. Bundle them for compounding insights.

Landing Page Audit

From $499

CRO-scored evaluation of your landing pages with prioritised fixes. Know exactly what’s costing you conversions, and what to fix first.

Outcome

A scored audit report with specific, prioritised recommendations your team can implement immediately.

Enquire about this service

Competitor Intelligence

From $599

Deep analysis of 3–5 competitors: ad messaging, positioning gaps, keyword strategy, and competitor reviews mined for hooks your brand can use.

Outcome

A competitive landscape report with specific positioning opportunities and messaging angles drawn from real customer language.

Enquire about this service

Tracking Health Audit

From $499

Can you trust your numbers? We scan your entire tracking setup to find broken tags, missing conversions, consent gaps, and data leaks that silently undermine your ad spend.

Outcome

Know exactly what's broken in your tracking, what data you're losing, and what to fix first.

Enquire about this service

Product Feed Audit

From $499

Comprehensive audit of your Shopping and Performance Max product feeds. Identifies suppressed SKUs, missing attributes, and quality issues that silently tank impression share.

Outcome

A prioritised fix list that recovers lost impressions and improves Shopping campaign performance.

Enquire about this service

E-Commerce AI Discoverability Audit

From $499

Is your store visible to AI shopping agents? We audit your agents.txt, llms.txt, structured data, and product markup to ensure AI assistants can find, understand, and recommend your products.

Outcome

A readiness scorecard with specific fixes to make your catalogue discoverable by AI shopping assistants and agentic storefronts.

Enquire about this service
The Starting Point

E-Commerce Growth Check

Three reports designed to work together. The intelligence compounds.

Most Popular for E-Commerce

Competitor Intelligence

from $599 separately

  • 3–5 competitor deep dive
  • Ad messaging analysis
  • Positioning gaps & opportunities
  • Keyword strategy audit
  • Competitor reviews mined for brand hooks

E-Commerce AI Discoverability Audit

from $499 separately

  • agents.txt / llms.txt / robots.txt review
  • Structured data & product markup audit
  • AI shopping agent visibility testing
  • AI readiness scorecard with fixes

Product Feed Audit

from $499 separately

  • Full feed quality assessment
  • Suppressed SKU identification
  • Missing attribute detection
  • Impression share recovery plan
$1,899

Reports individually: $1,597

Three reads plus a Findings Debrief connecting all findings into one action plan.

Not just research docs that sit in a folder

  • Actionable briefs your creative team can execute today
  • Competitive gaps mapped to specific opportunities
  • Hook recommendations backed by performance data
  • Delivered in 5 working days
Book a Discovery Call

We'll discuss the scope and make sure it's the right fit before you commit.

Client Portal

Full Visibility. Always On.

No more chasing updates or waiting for monthly PDFs. Your portal shows contribution margin ROAS, work completed, and what's happening right now.

portal.profitmates.ai/dashboard
CM ROAS
2.8x
+0.4
Net Profit/Order
$24.60
+$6.20
Return Rate
14%
-3%
Hook Rate
34%
+8%
Contribution Margin ROAS, last 30 days
+16% vs prev.
Recent activity
Hook rate analysis: 3 top performers identified
Paused 2 creatives showing fatigue signals
Feed audit: fixed 12 suppressed SKUs
Real-time metrics
Work log
AI insights
Request queue
Password-protected

The portal comes with ongoing management. The natural next step after the Growth Check builds trust.

How It Works

From conversation to partnership

1

Discovery Call

We discuss your business, ad setup, and goals. An honest conversation to see if there’s a fit.

2

Growth Check

Your first real investment. Three reports that show exactly where you stand: competitor intelligence, product feed audit, and AI discoverability.

3

You Decide

The reports are yours. Share them with your team, hand them to your current agency, or act on them yourself. They work regardless of what you do next.

4

Go Further (If You Want To)

Some businesses want ongoing support. If that’s you, we’ll talk about partnership. If not, you keep everything.

The Difference

What agencies report vs what actually matters

Most Agencies
Growth Partnership
Recommended
AI Transformation Partner
Performance metric
ROAS
ROAS with margin context
Contribution Margin ROAS
Creative analysis
None
Hook rate + fatigue detection
Hook rate, fatigue + structured briefs
Competitor intelligence
Not analysed
Analysis + reviews mined for hooks
Analysis, reviews + ongoing monitoring
Feed quality
Never audited
Audited quarterly
Audited monthly
Reporting
Monthly slide deck
Client portal, real-time
Portal + monthly strategy calls
Pricing model
% of spend
Flat monthly fee
Flat monthly fee
AI capabilities
None
AI-powered monitoring
Custom AI workflows & automations
Profitability model
Full model: POAS, MER, LTV:CAC

AI monitors

  • Performance around the clock
  • Return rate anomalies
  • Feed quality issues
  • Hook rate & creative fatigue
  • Competitor movements

Humans decide

  • Bid strategy changes
  • Budget reallocation
  • Creative direction
  • Account structure
  • Margin model adjustments

You get

  • Profit-first reporting
  • Real-time client portal
  • Flat monthly fee
  • Senior expertise on every decision
  • Structured creative briefs
7+
years experience
$10M+
monthly ad spend managed
Senior-only
no juniors, no offshoring
Common Questions

Frequently Asked Questions

Ready to get started?

Two ways to take the first step.

I know what I need

Pick a report. $499 gets you a scored, prioritised diagnostic of where you stand. Yours to act on however you choose.

Choose a report

Help me choose

Not sure whether to start with your feed, your competitors, or your creative strategy? We’ll help you prioritise.

Book a free discovery call