Terms of Service

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by these Terms of Service and our Privacy Policy.

Use of Service

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials, including any login details provided for client portals or reporting dashboards.

Services Provided

profitmates provides digital advertising management and marketing services, including but not limited to Google Ads management, Meta Ads management, landing page audits, competitor intelligence reports, and client performance dashboards. Service scope and deliverables are defined in individual service agreements.

Third-Party Integrations

Our services integrate with third-party platforms including Google Ads, Google Analytics, and Meta (Facebook/Instagram) advertising. By engaging our services, you authorise us to access your advertising accounts via official APIs (including the Google Ads API) for the purpose of managing campaigns, retrieving performance data, and optimising your advertising spend.

You retain full ownership of your advertising accounts and data at all times. We act as an authorised agent on your behalf and will not make changes outside the agreed scope of work. You may revoke access to your accounts at any time.

Our use of third-party APIs is governed by their respective terms of service. We are not responsible for changes to third-party platform features, policies, or availability.

Client Data and Confidentiality

We treat all client business information, advertising data, and account details as confidential. We will not share your data with other clients or third parties except as required to deliver the agreed services or as required by law.

AI-Assisted Deliverables

Our services use artificial intelligence tools to assist in generating reports, analysis, and marketing recommendations. All AI-assisted deliverables are reviewed by our team before delivery. We take reasonable care to ensure the accuracy of all outputs, but you acknowledge that AI-generated analysis may contain errors or omissions.

You are responsible for reviewing deliverables before acting on them in your business. We do not guarantee specific advertising outcomes or business results from any AI-assisted or human-produced recommendation.

Client data used in AI-assisted processes is handled in accordance with our Privacy Policy. We do not use client data to train AI models or share it beyond what is necessary to deliver the agreed services.

User Content

You retain all rights to the content you provide to us, including ad copy, images, brand assets, and business information. By providing content, you grant us a licence to use, store, and display that content as necessary to deliver the service.

Service Availability

We strive to maintain high availability but do not guarantee that our services or client portals will be available at all times. We reserve the right to modify or discontinue the service with reasonable notice.

Limitation of Liability

Our services are provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to advertising performance outcomes, changes in platform algorithms, or third-party service disruptions.

Contact

For questions about these Terms, please contact us at hello@profitmates.ai